Campbell Fittings has recently updated its website, designed to give distributors a true 24/7 resource for doing business. The goal behind the refresh was simple: make it easier, faster, and more convenient for distributors to access the products and information they need, while also strengthening connections across the broader Ideal Tridon Group family of brands.
“Our vision is to be the most trusted and accessible partner for fittings, couplings, and related products,” the Campbell team explained. “The updated site helps us deliver on that vision by giving distributors a fast, reliable, and connected way to access our products—and discover additional solutions across Ideal Tridon and Foster as well.”
The new site introduces several improvements over the previous version. Distributors will find an updated design with streamlined navigation, as well as a Distributor Portal that puts powerful account tools right at their fingertips. Features include real-time inventory visibility, account-specific pricing, order history, and shipment tracking—all accessible anytime, without waiting for business hours.
This improved functionality is already making an impact. As Peter Fletcher of NYCO Corporation shared, “Campbell’s online portal is straightforward, functional, and saves me valuable time by providing current pricing without sorting through price sheets. I can start an order and return to it later, and checkout is simple. I’d certainly recommend it to first-time users.”
For distributors, the new site is both a time-saver and a relationship-builder. Routine tasks such as checking pricing or order status can now be handled instantly online, freeing up Campbell’s customer service team to focus on more complex needs. At the same time, the integrated Ideal Tridon Group experience opens the door for distributors to explore additional product lines they may not have purchased before.
Looking ahead, Campbell Fittings plans to continue building on this foundation with new tools such as bulk order uploads, saved shopping lists, and expanded technical resources. By creating a central hub for products, data, and account services across all Ideal Tridon Group brands, Campbell is ensuring distributors have the tools they need to succeed—anytime, anywhere.